n7 app Privacy Policy for Filipino Players

When you register an account on n7 app, we collect the personal details you provide, including your full name, date of birth,contact details, and a valid government-issued ID for identity verification purposes. We also collect technical data such as your device type, IP address, browser information, and session activity logs each time you access the platform. Payment-related information — including your preferred payment method and transaction history — is recorded to process deposits and withdrawals in Philippine pesos accurately and securely. If you contact our support team, we may retain records of that correspondence to help resolve your query and improve our service quality. We do not collect sensitive personal information beyond what is strictly necessary to operate your account and comply with applicable Philippine regulations. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

The personal data we collect is used primarily to create and manage your n7 app account, process your transactions, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Session and device data helps us detect unusual activity, prevent fraud, and maintain the security and integrity of the platform for all Filipino players. Aggregated and anonymised usage data may be analysed internally to improve platform performance, game availability, and the overall user experience on mobile devices. We will never use your personal information to make automated decisions that significantly affect your account without giving you the opportunity to request a human review. If you have questions about how your data is being used, you may contact our support team at any time for a clear explanation.

n7 app does not sell, rent, or trade your personal information to any third party under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle your information securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information to Philippine government authorities or regulatory bodies, we will comply with such obligations while notifying you where permitted by law. Any third-party provider that receives your data is subject to strict data processing agreements that prohibit them from using your information for their own purposes. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary to provide the service you have requested. We regularly review our third-party relationships to ensure ongoing compliance with our privacy commitments.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and audit obligations. Transaction records are kept for a minimum of five years in accordance with Philippine financial regulations, even after an account has been closed. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where an active investigation is ongoing. You may submit a data deletion request at any time by contacting our support team with your registered account details. Please note that some residual data may remain in encrypted backup systems for a limited period before being permanently purged in line with our standard data lifecycle procedures. We will confirm the outcome of any deletion request in writing once the process has been completed.

Under the Data Privacy Act of 2012, Filipino players have the right to access, correct, and request the deletion of their personal data held by n7 app. You may also object to the processing of your data in certain circumstances, or request that we restrict how your information is used while a complaint or query is being resolved. To exercise any of these rights, please contact our support team and provide sufficient information to verify your identity before we process your request. We aim to respond to all data subject requests within fifteen business days of receipt, and we will keep you informed of the progress of your request throughout the process. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such complaints seriously and will cooperate fully with any investigation initiated by the relevant authority.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players through the platform or via the email address linked to their account before the changes take effect. The date of the most recent update will always be displayed at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the n7 app platform after any updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this policy or our data practices, please reach out to our support team for assistance.